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News  ›  GlobeNewswire Inc.

Observe.AI named a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor Assessment

GlobeNewswire Inc. Logo GlobeNewswire Inc. By Swapnil Jain
Observe.AI named a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor Assessment

Observe.AI was recognized as a Leader in the IDC MarketScape for AI-Enabled Contact Center Workforce Engagement Management, highlighting its innovative AI platform that transforms contact center operations through advanced conversational intelligence and performance management workflows.

Insights
VGLT   positive

Benefits from larger asset base ($14.3 billion), higher liquidity, longer track record with 96 securities, and nearly identical performance metrics to Schwab's ETF


DASH   neutral

Mentioned as a customer of Observe.AI with no specific performance details