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News  ›  GlobeNewswire Inc.

UiPath and Talkdesk join forces to transform customer experience journeys

GlobeNewswire Inc. Logo GlobeNewswire Inc. By Not Specified
UiPath and Talkdesk join forces to transform customer experience journeys

UiPath and Talkdesk have integrated their AI technologies to automate complex customer service processes, specifically demonstrating the capability through a healthcare prior authorization workflow that improves efficiency and accuracy of information processing.

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PATH   positive

Expanding technological capabilities through strategic integration, demonstrating leadership in agentic automation and AI-driven process optimization